Privacy Policy
This Privacy Policy explains how Styled by Susan ("the Site", "we", "us", or "our") collects, uses, and shares personal information when you visit our website, interact with our services, or make a purchase through our online store.
In this policy, the terms “you” and “your” refer to any individual who visits our website, uses our services, communicates with us, or purchases products from our store.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. If you do not agree with the terms of this policy, please do not use our website or services.
Updates to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our business operations, legal requirements, or data handling practices.
Whenever updates are made, the revised version will be published on this page along with an updated revision date. Where required by law, we will take additional steps to notify users about significant changes.
Collection and Use of Personal Information
In order to provide our services and operate our online store, we collect personal information from various sources. The type of information collected depends on how you interact with our website.
We may use this information to:
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Provide products and services
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Process orders and payments
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Communicate with customers
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Improve website functionality and services
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Comply with legal obligations
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Protect the security of our website and users
Types of Personal Information We Collect
The information we collect may include data that identifies you directly or information that can reasonably be associated with you.
Information You Provide Directly
When interacting with our website or services, you may provide information such as:
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Full name
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Email address
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Telephone number
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Billing address
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Shipping address
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Payment confirmation details
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Account login credentials
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Customer support communications
Some features of our services may require certain personal information to function properly. Choosing not to provide this information may limit your ability to use specific services.
Automatically Collected Information
When you visit our website, certain information may be collected automatically through tracking technologies such as cookies, pixels, and similar tools.
This may include:
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Device information
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Browser type
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IP address
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Network connection details
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Website usage activity
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Interaction with pages and services
This information helps us analyze website performance and improve the user experience.
Information Received from Third Parties
We may also receive information about you from third-party partners or service providers who assist us in operating our services.
These may include:
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E-commerce platforms such as Shopify
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Payment processors handling transactions
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Marketing and analytics providers
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Logistics and fulfillment partners
Payment providers collect payment information (such as card or bank details) directly to process transactions and complete orders.
Any information received from third parties will be handled according to this Privacy Policy.
How We Use Your Personal Information
Your personal information may be used for several operational purposes, including:
Providing Products and Services
We use personal data to process purchases, manage accounts, ship orders, provide returns and exchanges, and communicate about transactions.
Shopify may also process certain information to support checkout functionality or related services in accordance with its own privacy policies.
Marketing and Advertising
With your consent where required, we may send marketing communications through email, SMS, or other channels.
We may also use certain information to personalize advertisements and improve promotional campaigns on our website or third-party platforms.
Security and Fraud Prevention
Personal information may be used to detect suspicious activities, investigate fraud, or protect our services and users from unauthorized actions.
Customers are responsible for maintaining the confidentiality of their account credentials. If you suspect unauthorized access to your account, please contact us immediately.
Customer Support and Service Improvement
We use personal information to respond to inquiries, provide assistance, and improve our services.
These activities help us maintain a reliable customer experience and strengthen our relationship with users.
Cookies and Tracking Technologies
Like many websites, our site uses cookies and similar tracking technologies.
Cookies help us:
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Improve website functionality
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Remember user preferences
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Analyze website usage
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Enhance performance and user experience
Additional information about Shopify-related cookies can be found here:
https://www.shopify.com/legal/cookies
Most browsers automatically accept cookies, but you can adjust your browser settings to disable or delete cookies if desired. Please note that disabling cookies may affect certain website functions.
Our website does not currently respond to “Do Not Track” browser signals.
For more information about Do Not Track signals, you can visit:
Disclosure of Personal Information
In certain circumstances, we may share personal information with third parties when necessary to operate our services.
This may include sharing information with:
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Payment processors
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Shipping and fulfillment partners
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Customer support providers
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Data analytics providers
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Marketing partners
Personal information may also be shared when required by law, legal process, or regulatory authorities.
Additionally, information may be shared within our company structure or with affiliates where necessary for business operations.
Third-Party Websites
Our website may contain links to external websites or services that are not operated by us.
If you follow a link to a third-party site, we encourage you to review their privacy policies and terms of service. We are not responsible for the privacy practices or content of third-party websites.
Children's Privacy
Our services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.
If a parent or guardian becomes aware that a child has provided personal information to us, they may contact us to request its removal.
Data Security and Retention
We implement appropriate security measures to protect personal information against unauthorized access, misuse, or loss.
However, no system can guarantee complete security, and we cannot guarantee absolute protection of transmitted information.
Personal data is retained only for as long as necessary to:
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Maintain accounts
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Provide services
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Comply with legal requirements
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Resolve disputes
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Enforce agreements and policies
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data.
These rights may include:
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Right to access personal information we hold about you
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Right to request deletion of your personal information
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Right to correct inaccurate data
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Right to data portability in certain circumstances
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Right to restrict processing of your information
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Right to withdraw consent where consent is the basis of processing
You may also choose to unsubscribe from marketing communications using the link provided in our emails.
Please note that transactional communications related to orders or accounts may still be sent even if marketing emails are disabled.
Exercising Your Rights
You may exercise your privacy rights by contacting us using the contact details listed below.
To process your request, we may need to verify your identity by requesting certain information.
Authorized representatives may submit requests on your behalf where permitted by law.
Complaints
If you believe that your personal information has been processed improperly, you may contact us directly.
Depending on your location, you may also have the right to file a complaint with your local data protection authority.
Data Processing Location
Personal information collected through our website may be processed and stored in the United States.
By using our services, you acknowledge that your information may be transferred to and processed within the United States in accordance with applicable U.S. laws and this Privacy Policy.
Company Information
Shop name: Styled by Susan
Company name: Astryxa Solutions LLC
Company Registration Number : 41-4466597
Email: info@styledbysusan.com
Tel: +1 (307) 396-4997
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: 12:00 PM – 5:00 PM (EST)
Business address: 2106 House Avenue, Suite 550 Cheyenne, Wyoming 82001, United States.